lll4 Terms and Conditions

lll4 (hereinafter "Platform", "we", or "us") is an online gaming and entertainment service provider that offers digital gaming experiences for players in Bangladesh. In this document, "you" or "user" refers to any person who visits this platform, creates an account, or uses any of its services.

The following terms apply to our platform:

• lll4 reserves the right to change or amend these terms at any time.
• Amended terms will be considered effective from the moment they are published on the platform.
• If you continue using the platform after any changes, you will be considered to have agreed to the new terms.
• If you disagree with any term, please stop using the platform.

To create an account on lll4 and use its services, you must meet the following eligibility requirements:

2.1 Age Requirement

Only persons aged 21 or older may open and use an account on this platform. Registration by minors is strictly prohibited. lll4 may request age verification documents at any time as proof.

2.2 Identity Verification

Only one account per user is permitted. If the same person operates multiple accounts, both accounts may be suspended and all balances may be forfeited. All information provided during account registration must be completely accurate and truthful.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing your account with a third party is strictly prohibited. Any unauthorized access to your account must be reported to our support team immediately.

lll4 supports popular digital payment methods in Bangladesh. All financial transactions are secured by SSL encryption.

3.1 Accepted Payment Methods

The following payment methods are supported on our platform: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other scheduled banks).

3.2 Minimum Deposit and Withdrawal Limits

• Minimum deposit: ৳200 per payment method
• Minimum withdrawal: ৳800
• Standard withdrawal processing time: 10–45 minutes

3.3 Withdrawal Conditions

Your account identity verification must be completed before you can request a withdrawal. Withdrawal requests can only be made to a payment account registered in your own name. Withdrawals to third-party accounts are not permitted under any circumstances.

3.4 Transaction Verification

lll4 reserves the right to temporarily suspend any transaction identified as suspicious for investigation. The relevant user's account may also be temporarily restricted during the investigation.

lll4's bonus program is specially designed for players in Bangladesh. All bonuses are subject to the following terms.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: deposit ৳1,000 and get a ৳1,500 bonus, for a total balance of ৳2,500. Or deposit ৳8,000 and receive the maximum ৳5,000 bonus, for a total balance of ৳13,000.

4.2 Wagering Requirement

A 10x wagering requirement applies to the bonus. Wagering is calculated on the bonus amount only, not on the deposit amount. For example: ৳1,500 bonus × 10 = a total of ৳15,000 must be wagered before bonus winnings can be withdrawn.

4.3 General Bonus Terms

• Each bonus offer has its own validity period and conditions.
• The welcome bonus applies only once per account.
• If bonus abuse or manipulation is detected, the bonus will be cancelled and the account suspended.
• lll4 reserves the right to change or cancel any bonus program at any time.
• Bonus balance cannot be withdrawn directly — only winnings from bonus funds can be withdrawn after the wagering requirement is completed.

4.4 VIP Program

Regular players can enjoy weekly cashback benefits through our VIP program. The program is divided into five tiers: Bronze — up to 0.3% weekly cashback, Silver — up to 0.6%, Gold — up to 0.9%, Platinum — up to 1.2%, and Diamond — up to 1.5% weekly cashback. You can move up to higher tiers based on your activity and participation on the platform.

lll4 is committed to ensuring a fair play and transparent gaming environment. All our games are powered by leading providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, and others).

5.1 Game Outcomes

All game outcomes are determined through RNG (Random Number Generator) technology, which is completely impartial and verifiable. If a game outcome is affected by a technical error, lll4 reserves the right to void that round and refund the wagered amount.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in permanent account closure:

• Any form of cheating or fraudulent activity
• Using bots or automated software to play games
• Creating multiple accounts to take advantage of bonuses
• Colluding with other players to cheat against the platform
• Money laundering or any other illegal financial activity

5.3 Technical Issues

If a game is interrupted due to a lost internet connection or a device problem, lll4 will determine the game outcome based on the state at the time of disconnection. For any such issue, please contact our 24/7 support team.

The following conduct is strictly prohibited to maintain a fair environment on the lll4 platform:

• Creating an account using false information
• Using or stealing another person's identity
• Attempting to breach the platform's security systems
• Spreading harmful software or viruses
• Harassing or threatening other users

If any of the above violations are proven, lll4 reserves the right to immediately close the relevant account, forfeit all balances, and take legal action.

lll4 believes in responsible gaming and places the highest importance on the wellbeing and mental health of our users.

7.1 Self-Limits

Each user can set their own deposit limit, wagering limit, or session time. These limits take effect immediately.

7.2 Self-Exclusion

If a user feels that gaming is having a negative impact on their life, they can apply for self-exclusion. During self-exclusion, the account cannot be used under any circumstances.

7.3 Protection of Minors

Use of this platform by anyone under 21 is strictly prohibited. The use of appropriate parental controls is recommended to manage access in a family environment.

For more information on responsible gaming, visit our Responsible Gaming page.

The protection of your personal information is very important to us. lll4 collects and uses your information solely for the purpose of providing services.

• Your personal information is not sold or shared with third parties.
• All sensitive information is secured by SSL encryption.
• For more details on how your information is used, please read our Privacy Policy.

All content published on the lll4 platform — logos, images, text, graphics, software, and other materials — is subject to the intellectual property rights of us or our partners.

• Copying, distributing, or using any content for commercial purposes without prior written permission is strictly prohibited.
• Limited use for personal, non-commercial purposes is permitted.
• To request permission to use any content, please contact our support team.

lll4 is committed to operating a safe and reliable platform, but our liability is limited in the following areas:

10.1 Limitation of Liability

• lll4 is not responsible for internet connectivity issues or the failure of third-party services.
• lll4 will bear limited liability if service is disrupted due to natural disasters, cyberattacks, or other unforeseen events.
• lll4 is not responsible for losses caused by the user's own negligence or mistakes.

10.2 Dispute Resolution

For any complaint or dispute, please contact our support team first. We are committed to resolving any dispute amicably through our best efforts. The support team provides assistance in both Bengali and English.

lll4 reserves the right to take the following steps for any reason and at any time:

• Modify, upgrade, or discontinue any part of the platform
• Add new games or services or withdraw existing ones
• Temporarily take the platform offline for maintenance
• Restrict access for specific accounts or regions for security reasons

We will endeavour to notify you as much as possible before any significant changes.

If you have any questions or concerns about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct chat support in Bengali and English

Our support team is ready to serve you 24 hours a day, 7 days a week.